This privacy policy explains how Sparkle Clean Co processes personal data in connection with its website and residential and office cleaning services. It applies to inquiries, booking-related communications, and limited technical processing needed to operate and secure the site.
We use personal data to respond to inquiries, review property and service scope, confirm priority areas, prepare a personalized quote, arrange appointments, and manage completion review. Data is also used for website security, technical delivery, and recordkeeping required for lawful business administration.
Data may be shared with service providers or operational partners that assist with website delivery, contact handling, or related administrative functions. Any such recipient is expected to process the data only for the relevant task and under appropriate confidentiality and security obligations.
Personal data may be disclosed when required by law, court order, or a lawful request from a public authority. Disclosure may also occur where necessary to establish, exercise, or defend legal claims, or to protect the security and integrity of the website and services.
We may process name, email address, phone number if provided, inquiry message, property and service scope, and access or schedule preferences. We also process limited technical data such as server request metadata and browser and device information when the website is used.
Data is collected when a user submits a contact form, sends an email, makes a phone inquiry, or provides details needed for a service request. Technical data is generated automatically through the delivery of the website and its security functions.
The website may use essential cookies needed for basic operation and cookies that remember privacy preferences. Analytics cookies and marketing or advertising cookies are not confirmed as active and are not described as part of the current practice.
Where the website uses cookies, they are limited to essential site operation and privacy preference storage. Browser settings may be used to restrict or delete cookies, but essential functions may be affected if they are disabled.
Depending on the circumstances, individuals may have rights to access their data, request correction, object to certain processing, request deletion, or seek restriction of processing. The availability of each right depends on the legal basis and the nature of the data involved.
Requests should identify the right being exercised and provide enough detail to locate the relevant records. We may ask for additional information where needed to verify the request or to determine whether an exception applies under law.
Personal data is kept only for as long as needed for the relevant purpose, including handling inquiries, managing service arrangements, maintaining security, and meeting legal obligations. When data is no longer required, it is deleted or anonymized according to the applicable retention practice.
When this policy is updated, the revised version will replace the prior version on the website. Material changes may be highlighted through the site or through another reasonable communication method, depending on the nature of the change.
Sparkle Clean Co processes personal data as controller for website inquiries, service administration, technical delivery, and security. The legal basis depends on the context of the interaction and may include steps taken at the user's request, legitimate interests, or compliance with legal obligations.
Where GDPR applies, it governs the processing of personal data of individuals located in the European Economic Area in connection with this website and its services.
Where GDPR applies, individuals may request access, rectification, erasure, restriction, objection, and data portability, subject to legal limits and verification of identity where appropriate. A request may be refused or limited when retention or disclosure is required by law or necessary to protect legitimate interests.
Use the listed channels for privacy questions, rights requests, or policy-related correspondence.
